PH Home Service

Privacy Policy

Last updated: January 3, 2026

Welcome to PH Home Service ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.

1. Information We Collect

We collect the following types of information to provide our home services:

  • Personal Identification: Name, phone number, and home address (for service delivery).
  • Service Data: Booking history, service preferences, and notes.
  • Technical Data: IP address and device information for security.

2. How We Use Your Data

Your data is processed for the following purposes:

  • To connect you with verified service providers (therapists, cleaners, etc.).
  • To process bookings and payments.
  • To send service updates and confirmations via SMS or WhatsApp.
  • To improve our platform and customer service.

3. Data Sharing

We only share your relevant details (Name, Address, Service Needed) with the specific Service Provider you book. We do not sell your data to third parties. We may disclose data if required by Philippine law or legal process.

4. Your Rights

Under the Data Privacy Act, you have the right to:

  • Be informed about how your data is processed.
  • Access your personal data.
  • Correct any inaccuracies.
  • Object to processing or request deletion (Right to Erasure).

5. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer at privacy@phhomeservice.com.